Patients commonly inquire precisely why hearing in crowds of people is especially difficult for them. They report that they don’t seem to have any problem hearing people and understanding what they say when they are speaking to them one-on-one, or even in small groups. But when they find themselves in a large crowd they often find it very difficult to understand what the people speaking to them directly are saying, or even to hear their voices over the background noise. The same people that have difficulty with crowds, will often also express that they find it challenging to hear and distinguish certain consonants especially S, F, and H.

If you are experiencing these symptoms, there is a possibility that you may have suffered some form or high-frequency hearing loss. When describing human speech, audiologists define the 3000 to 8000 Hz range as high-frequency. This is the range that the S, F, and H sounds typically fall into. In a crowd, what you hear is a mixture of frequencies, with the high frequencies of human speech “competing” with lower-frequency sounds such as music or the noise of people walking or dancing. People with high-frequency hearing loss tend to perceive the lower frequencies – in this case, the noise – as sounding louder than the higher frequencies, which they are now having more trouble hearing.

High-frequency hearing loss is common, afflicting at least 18 percent of the population. The most common cause of this is aging, but in recent years audiologists have found increasing numbers of teenagers and young adults suffering from it, possibly as a result of listening to overly loud music. High-frequency hearing loss can also be the result of diabetes, a side affect of certain prescription drugs or genetic factors.

The important thing to remember is that if you have suffered some degree of high-frequency hearing loss, it can be effectively treated. Hearing aids can be adjusted to amplify the higher frequencies and suppress lower frequencies, with the result that you can hear voices better in crowded rooms.

If you have trouble hearing in crowds, your first step should be to make an appointment with one of our specialists, so that we can determine whether you have suffered some form of hearing loss. Our specialists can perform tests to determine whether your problem hearing in crowds is really related to hearing loss, or whether it might arise from other causes.