
Erin
Billing Coordinator
Erin joined the practice in August 2011. She is happy to assist you in scheduling an appointment and can answer any questions you may have. Erin is a graduate of McNeese State University, where she received a Bachelor of Science in Psychology. She lives in the area with her husband, daughter, and dog. In her spare time, she enjoys spending time with her family, reading, watching movies, and traveling.

Hau Hutchinson, Office Manager
Office Manager
Hau joined the practice in June 2018. Not only does Hau assist our audiologists, she offers support to all front office operations including, but not limited to, scheduling appointments, cleaning and inspecting hearing instruments, and assisting patients with all their needs. She provides quality care for each of our patients–always with a smile. Hau is a graduate of University of Louisiana at Lafayette, where she earned a Bachelor of Science in Biology. Hau enjoys that her job is a combination of serving others, helping them lead happier lives, with a dash of science and technology components as well. In her spare time, Hau enjoys fishing with her husband Mitchell, listening to live music, reading, and spending time with family. She shares her home with her three puppies: Charlee Bear, Jango Paul, and Bruce Lee.

Shanice
Patient Care Coordinator
Shanice joined the practice in September of 2019. She happily assists our patients with scheduling appointments, answering questions, cleaning hearing aids and much more. It is her top priority to make sure each patient has a great experience whether it be a phone call or a visit to our clinic. Shanice is originally from Milwaukee, WI and moved to Lake Charles, LA in 2014 after graduating from the University of Wisconsin-Milwaukee with a major in general studies and a minor in dance. She enjoys traveling, trying new things and spending time with her husband, their two beautiful girls and puppy.

Cadence
Patient Care Coordinator
Cadence joined the Hearing Center Family in March 2020. She loves getting to know and interact with patients every day. Originally from Minden, LA, Cadence has recently returned to Louisiana after living in Nebraska and Missouri for the past six years. She currently lives in Grand Chenier with her husband, Richard, and their dog, Jaxon. An avid reader, Cadence spends most of her free time reading or spending time outdoors with her family. She looks forward to helping you in your journey to better hearing health!